Travel

Asia’s Travel Agents Caught in the Middle of Cancellation Quandary

Travel Agents

In their role as travel intermediaries, travel agents are caught between a rock and a hard place as they assist their customers to seek refunds from suppliers like airlines, hotels and attractions. Mark Schiefelbein / Associated Press

 

Skift Take: The coronavirus crisis accentuates the value of travel advisors as much as it highlights their plight as go-betweens in the tourism sector. But a bigger question looms: Will these travel intermediaries in Asia survive the onslaught of this latest crisis?

— Xinyi Liang-Pholsena

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